QueueMetrics forum

QueueMetrics => Improving QueueMetrics => Topic started by: cwstevens on December 19, 2013, 18:11:19

Title: QM 13.12.1 - Realtime stops updating after using wand in Firefox.
Post by: cwstevens on December 19, 2013, 18:11:19

I have upgraded from 13.04.2 to 13.12.1. I have found that, when using Firefox, the realtime page will stop auto updating after doing anything with the wand. Even hovering over the icon is enough to stop the updating. Once I click on Reload then it will being updating again. I see this behavior in Firefox 26.0 (the latest version) but cannot reproduce the problem with Internet Explorer or Chrome. Thank you.

Title: Re: QM 13.12.1 - Realtime stops updating after using wand in Firefox.
Post by: QueueMetrics on December 24, 2013, 10:14:33

The wand is supposed to TEMPORARILY stop the page from refreshing. I'll file a bug ASAP.

Was working fine with FF 25

Title: Re: QM 13.12.1 - Realtime stops updating after using wand in Firefox.
Post by: QueueMetrics on December 24, 2013, 10:17:04

This is bug #2116 looking into it ASAP.

Title: Re: QM 13.12.1 - Realtime stops updating after using wand in Firefox.
Post by: QueueMetrics on December 24, 2013, 10:25:44

What I see is that after the pop-up appears, the page is frozen (and that's correct) but when the pop-up disappears, the page starts reloading quickly. If you click on reload on change the Reload time, goes back to normal.
Is that what you are seeing as well?

Title: Re: QM 13.12.1 - Realtime stops updating after using wand in Firefox.
Post by: QueueMetrics on December 24, 2013, 11:17:17

We are having a new version out in order to patch this issue. What happened is that the page tried reloading too fast.

Title: Re: QM 13.12.1 - Realtime stops updating after using wand in Firefox.
Post by: QueueMetrics on December 24, 2013, 11:17:45

Tested with FF26 and Chrome

Title: Re: QM 13.12.1 - Realtime stops updating after using wand in Firefox.
Post by: cwstevens on December 26, 2013, 17:26:54

Thank you! We will download and test it now.

Title: Re: QM 13.12.1 - Realtime stops updating after using wand in Firefox.
Post by: cwstevens on December 26, 2013, 18:11:31

I can confirm it is working now. I have tested with FF21 and FF26. Thank you for all your work!

Title: Re: QM 13.12.1 - Realtime stops updating after using wand in Firefox.
Post by: QueueMetrics on December 31, 2013, 11:14:14

You are welcome. On our systems it did not stop working but would refresh too fast.