QueueMetrics forum

QueueMetrics => Running QueueMetrics => Topic started by: gb_delti on June 02, 2010, 13:23:30

Title: Robot reports and queue names with spaces
Post by: gb_delti on June 02, 2010, 13:23:30

Hi,

we have a queue called "All Calls Sales" that shows the result from the queues sales_de and sales_en. It seems I can't do a robot report on this queue. I have tried with the parameter &queues=All%20Calls%20Sales but it didn't work, the report looked like when I report for a nonexistent queue.

Is it possible to use queues with spaces in their names in robot reports? If yes, how?

Title: Re: Robot reports and queue names with spaces
Post by: QueueMetrics on June 08, 2010, 14:26:48

I would have said that what you did is correct. So I am opening up a bug for further investigation.

My suggestion would be to rename the queue using underscores instead of spaces.

Title: Re: Robot reports and queue names with spaces
Post by: QueueMetrics on June 08, 2010, 14:28:43

This is bug #1120