QueueMetrics > Running QueueMetrics

CANT SEE CALLS AS ADMIN

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davies:
AFTER MAKING CALLS WITH MY SOFT PHONE( ZOIPER) AND I RUN CUSTOM REPORT I SEE NO CALLS LOADED FOR ME AS THE ADMIN TO LISTEN TO. COULD THIS BE BECAUSE I HV NOT INSTALLED QLOADERD. PLEASE WHAT COULD BE THE PROBLEM.

QueueMetrics:
Are you speaking of INBOUND or OUTBOUND calls?

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