QueueMetrics > QueueMetrics installation

Upgrade from 1.4.4 to 1.4.7 problem

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tank30:
Hi, I have tried with both an admin user, and a user with ALLKEY and CALL MONITOR key.

QueueMetrics:
What do you get if you run the qm_show_files.do transaction as described?

tank30:
I get a really big list of filenames. Here is the start of the page



Show filesystem
This page is a helper to trace the content of available directories under the "default.monitored_calls" parameter.

User has the CALLMONITOR key? true
Search path: /var/spool/asterisk/monitor/



.gsm files


.wav files


.WAV files
/var/spool/asterisk/monitor/queue-TechnicalFaultQueue-2008-08-03-19:50:08-26944079-1217782179.304-.WAV
/var/spool/asterisk/monitor/queue-TechnicalFaultQueue-2008-11-20-20:09:17-99240796-1227204530.2741-.WAV
/var/spool/asterisk/monitor/queue-Outbound-2008-10-15-10:46:42-131-1224056802.1370-.WAV
/var/spool/asterisk/monitor/queue-Outbound-2008-08-30-11:21:12-131-1220084472.283-.WAV
/var/spool/asterisk/monitor/queue-SalesQueue-2008-07-15-13:22:18-99328533-1216117295.2581-.WAV
/var/spool/asterisk/monitor/queue-Outbound-2008-09-17-15:41:53-131-1221655313.3939-.WAV
/var/spool/asterisk/monitor/queue-Reception333-2008-05-06-11:39:03-22772973-1210063143.2407-.WAV
/var/spool/asterisk/monitor/queue-SalesQueue-2008-07-18-14:22:47-96547922-1216380136.3010-.WAV
/var/spool/asterisk/monitor/queue-SalesQueue-2008-07-15-14:27:49-99814514-1216121233.2881-.WAV
/var/spool/asterisk/monitor/queue-TechnicalFaultQueue-2008-04-25-11:30:58-99626130-1209112226.175-.WAV
/var/spool/asterisk/monitor/queue-TechSupportQueue-2008-11-14-13:55:33-99537729-1226663697.2965-.WAV
/var/spool/asterisk/monitor/queue-AccountingQueue-2008-08-21-09:24:50-99440121-1219299860.413-.WAV
/var/spool/asterisk/monitor/queue-AnyOtherQueue-2008-06-17-11:11:08-25633047-1213690233.1203-.WAV
/var/spool/asterisk/monitor/queue-SalesQueue-2008-09-25-17:56:50-25721285-1222354569.4577-.WAV
/var/spool/asterisk/monitor/queue-TechnicalFaultQueue-2008-04-01-10:09:23-22325032-1207033732.58-.WAV
/var/spool/asterisk/monitor/queue-AnyOtherQueue-2008-10-31-19:05:13-99409779-1225472674.7107-.WAV
/var/spool/asterisk/monitor/queue-TechnicalFaultQueue-2008-09-24-12:08:14-22387751-1222247259.2020-.WAV
/var/spool/asterisk/monitor/queue-SalesQueue-2008-08-01-16:19:10-99592366-1217596701.2760-.WAV
/var/spool/asterisk/monitor/queue-TechSupportQueue-2008-09-06-12:17:22-99889746-1220692609.485-.WAV
/var/spool/asterisk/monitor/queue-SalesQueue-2008-10-18-13:13:33-96573166-1224324767.507-.WAV
/var/spool/asterisk/monitor/queue-SalesQueue-2008-10-17-09:13:38-22482227-1224224013.526-.WAV
/var/spool/asterisk/monitor/queue-TechSupportQueue-2008-05-14-10:33:23-26819735-1210750371.1366-.WAV

tank30:
Anyone else having this issue? The users are getting really upset here... 
They are probably setting up a lynch mob right now!

QueueMetrics:
It looks like the data is actually there. Anybody else has this same problem?

Please send over:
- a complete dump of your database
- a tar of your running web application (so we have licence and configuration)
this way we can try and see what goes wrong.

Please send them to Loway - tell it's issue #555

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