QueueMetrics > General Asterisk configuration

Agents Reports

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Mlib:
Hello friends, I begin runnig reports but when i went to the Agents Reports I still have all in zero. I searched the installation guide and in that part, says that if i'm connecting straigh to the phone terminal i will have this part in zero.

The question is: How do I know if i'm connected straight to the terminal?
Where are the terminals of the eyebeam softphone? and there is a way of doing in Free PBX?

QueueMetrics:
Can you post a screenshot of your "answered call" page, where you see the number of calls that each agent/terminal received?

Mlib:
My agents are static. Can be this a posible cause for my new problem?

QueueMetrics:
Yes sure - there is no login and logoff information for static agents.

Mlib:
What is the better way to create  dynamic agents??
Can used Agentlogin Appplication?

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