QueueMetrics > Realtime Live

Calls in Realtime Live

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chesstrian:
On realtime live page, i can see incoming calls that are waiting, when the call is answered, it desappears.

QueueMetrics:
Asterisk 1.6?
Which kind of agents do you use?

chesstrian:
I use dinamic agents. An agent can use any extension, in the agent console, they can register the extension with the Log on button (Dialplan in queuemetrics context has been modified) and after they use Add Member for login in queues.

The agents appear in the Realtime Live page with the correct status.

QueueMetrics:
You sure the clock is correct between Asterisk, MySQL and QM?

chesstrian:
Tomcat with QueueMetrics and Asterisk is in a server, and MySQL is in another server, both servers have a cron job that updates clocks every minute with the same ntp server. So i think i don't have problems with Tomcat and MySQL, but i don't know how to check the asterisk time, is that the time server?.

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