QueueMetrics > QueueMetrics installation

Error after upgrade to 12.10.1

<< < (2/4) > >>

jonstar:
I was able to successfully roll back my production setup with the old codebase and a database backup that i had taken before the upgrade.

I have set the new version up within a separate container and this is the error which I am seeing now. (same as original error, but nothing about slf4* (the slf4* trace came from me trying to run the old version with the 12.10.1 updated database.)




"-- Inner Exception -- - Exception: java.lang.NoSuchMethodError - Error: - java.lang.String.isEmpty()Z - Stack trace: - java.lang.NoSuchMethodError: java.lang.String.isEmpty()Z - at it.loway.app.queuemetrics.FA.isValidForSSARReporting(FA.java:1863) - at it.loway.app.queuemetrics.FA.getFullQueueList(FA.java:1850) - at it.loway.app.queuemetrics.autenticazione.caricaDatiIniziali.doRun(caricaDatiIniziali.java:69) - at it.loway.tpf.transaction.servlets.LowayTransactionController.runVerb(LowayTransactionController.java:279) - at it.loway.tpf.transaction.servlets.LowayTransactionController.serveRequest(LowayTransactionController.java:571) - at it.loway.tpf.transaction.servlets.LowayTransactionController.serveRequestWrapper(LowayTransactionController.java:390) - at it.loway.tpf.transaction.servlets.LowayTransactionController.doGet(LowayTransactionController.java:234) - at javax.servlet.http.HttpServlet.service(HttpServlet.java:689) - at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) - at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269) - at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) - at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) - at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172) - at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) - at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117) - at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108) - at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:151) - at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:874) - at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665) - at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528) - at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81) - at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689) - at java.lang.Thread.run(Thread.java:595) - -- End Inner Exception -- - "
System time when the error occurred: 2012-11-15.16:41:49

QueueMetrics:
This looks like you have an old version of Java (likely 1.4) - You need at least Java 1.5 to run QM.

jonstar:
in my 2nd post I listed my versions:
java version "1.5.0_16"
tomcat 5.5
mysql-connector-java-5.1.22

furthermore, I believe that ever version of QM that I have ever run required 1.5... so wouldn't the previous version have failed miserably with 1.4 as well? it has been running for a few years.

thanks

QueueMetrics:
Try and update Java to 1.6 - that's where the missing method is from.

jonstar:
I did that. it also failed. slightly different error. seems like we are grasping at straws here, which seems kind of silly for a product with a >$5,000 licensing fee associated with it. This is a production system and I don't have the ability to just randomly "try things" like java upgrades. I'm wondering if some type of corruption happened to the database during the upgrade process or something?

Navigation

[0] Message Index

[#] Next page

[*] Previous page