QueueMetrics > Running QueueMetrics
QM cann't insert new calls to database
QueueMetrics:
--- Quote from: coolname on April 28, 2010, 11:03:21 ---when i click the quickreport ,it popup a window say:error:multiple selection criterla lead to no agent being selectable,what's the meaning?
--- End quote ---
This means you are asking an impossible question, e.g. if you want to filter by Location A and Agent 102 but agent 102 is not a member of Location A. This would lead to a query that leads no results, as no agent is both Agent/102 and in location A. QM detects this kind of questions and refuses to run.
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