QueueMetrics forum

QueueMetrics => QueueMetrics installation => Topic started by: vegaanders on June 03, 2007, 09:03:39

Title: 2 callcenters 1 server
Post by: vegaanders on June 03, 2007, 09:03:39

Hi!
We are going to install a Asterisk with queuemetrics on 1 server but want to be able to serve 2 small callcenters with 10 agents each. Using 2 servers is just overkill. Therefor, is it possible to keep this 2 companies separate so only one company is visible for the manager, in reports etc

Regards

Anders Svensson
VoIP Consult
Frankfurt am Main
Germany

Title: Re: 2 callcenters 1 server
Post by: QueueMetrics on June 03, 2007, 20:46:27

This is pretty easy to do: with Queuemetrics's security system, it is pretty easy to partition a single Asterisk+QM instance into a number of "virtual callcenters", where each user can see stats only for a defined set of queues.