QueueMetrics > Improving QueueMetrics

Converting time in 1 single unit

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clambert:
Some of the report are reporting in second, other in minute. Either an option that the user cn choose for the unit they want or converting everything in second or minute will make report creation more simple.

QueueMetrics:
The reports should be all in H:MM:SS or in hours (decimal).
We will consider having one single format fo r all, though where we use hours is because you would likely have 15,234:12:18 hours, so just typing 15,234 is easier to read.

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