QueueMetrics > Realtime Live
RealTime Agent Status
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Tiago:
Hi everbody
In RealTime view, when the agent answer a call, simple dissapear from the screen.
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QueueMetrics:
Looks weird. Can you tell a bit more about your setup, post some screen-shots, etc?
Tiago:
hi
My asterisk is 1.4.24 with QM 1.5.4, i will send you a screenshot from a call that is waiting line, when the agent answerd the call, the same one dissapear from live monitoring.
http://img41.imageshack.us/img41/5484/livecall.jpg
QueueMetrics:
I cannot really read much.... it's too small.
Please post one screen-shot of a readable size BEFORE and AFTER it disappears.
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