QueueMetrics > Realtime Live

RealTime Agent Status

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Tiago:
Hi everbody


In RealTime view, when the agent answer a call, simple dissapear from the screen.


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QueueMetrics:
Looks weird. Can you tell a bit more about your setup, post some screen-shots, etc?

Tiago:
hi


My asterisk is 1.4.24 with QM 1.5.4, i will send  you a screenshot from a call that is waiting line, when the agent answerd the call, the same one dissapear from live monitoring.

http://img41.imageshack.us/img41/5484/livecall.jpg

QueueMetrics:
I cannot really read much.... it's too small.

Please post one screen-shot of a readable size BEFORE and AFTER it disappears.

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