QueueMetrics forum

QueueMetrics => Realtime Live => Topic started by: sibertron on October 15, 2010, 20:55:02

Title: Realtime Page - Suggestion
Post by: sibertron on October 15, 2010, 20:55:02

On the real time page in the table "Agents currently logged in:" is it possible to add a columns for total pause time or two columns for Billable and non billable pause and show the total time per agent for the day under each category ?

Title: Re: Realtime Page - Suggestion
Post by: QueueMetrics on October 18, 2010, 10:46:54

This could be a nice improvement - we track this as #1184