QueueMetrics > Improving QueueMetrics
add a new feature "Call distribution, by day"
(1/1)
coolname:
can QM add a new feature to Call distribution, by day,the horizontal axis is day time ,verticality axis is agent,it is useful for me to calculate the attendance time for the agent。Thanks !
QueueMetrics:
This wold be complex to do in case you had 100s of agents.... table would get to be too large.
coolname:
3q
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