QueueMetrics > Running QueueMetrics
Any kind of access logs?
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scooby2:
Is there any way to log when someone has logged in and who/when someone listens to recorded phone calls? I did a quick search through the manual and through configuration.properties but I did not see anything.
I'm not sure if ClassicXmlRpcRecordings would give who did it but should allow the time to be logged.
Thanks,
Scooby2
QueueMetrics:
QM has a very detailed activity log, that you can usually find under the name localhost-date.txt
--- Code: ---[root@dalet logs]# cd /usr/local/queuemetrics/tomcat/logs/
[root@dalet logs]# ll
total 1704
-rw-r--r-- 1 root root 204002 Oct 22 17:15 catalina.out
-rw-r--r-- 1 root root 1236275 Oct 20 19:22 localhost_log.2008-10-20.txt
-rw-r--r-- 1 root root 35527 Oct 21 13:59 localhost_log.2008-10-21.txt
-rw-r--r-- 1 root root 252935 Oct 22 17:15 localhost_log.2008-10-22.txt
--- End code ---
For example, these lines are a successful login:
--- Code: ---2008-10-20 11:19:36 StandardContext[/queuemetrics][31D52F5DE469DF0F11A03A6AE565276D] User 'demoadmin' belongs to class '3'
2008-10-20 11:19:36 StandardContext[/queuemetrics][31D52F5DE469DF0F11A03A6AE565276D] User 'demoadmin' owns keys 'USER QUEUE_AN USR_AGENT USR_QUEUE USRADMIN REALTIME AGREP CALLMONITOR USR_LOCATION USR_OUTCOME USR_PCODE RTLIVE CHPASSWD MON_AUDIO MON_VNC USR_MYSQL'
--- End code ---
As you can see there is a session identifier ID (the [31D52F5DE469DF0F11A03A6AE565276D] ) that you can use to find further verbs that are linked to the same log-on session - using this approach, access to each and every function of QM can be audited if needed.
scooby2:
Thank you!
QueueMetrics:
;D
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