QueueMetrics > Outbound and QueueMetrics

Good day, as I can change the time that I have to label calls?

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patybelmonte:
Good day, as I can change the time that I have to label calls?

mirkox:
Hi patybelmonte,

the time is by design 30 minutes after the call is closed; this can't be changed.

Which version of QueueMetrics are you using? I ask this because there was a bug where the 30minutes were calculated starting from the call's beginning. This is solved in the latest versions?

Mirko

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