QueueMetrics > General Asterisk configuration
We changed Agent Numbers and old ones still show in the Queue despite delete?!
QueueMetrics:
Just edit the Agents on Queue from the queue configuration and save again. The red ones should disappear.
torontob:
The agents are not listed under the Queue Configuration anymore. That is my problem. If they are not listed I can't delete them. They only show as the total number on the Queue Configuration first page and as red text on the Queue Details.
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