QueueMetrics forum

QueueMetrics => Running QueueMetrics => Topic started by: praudada on September 02, 2008, 01:23:56

Title: Realtime Monitoring Issue(version 1.4.4 and 1.4.5)
Post by: praudada on September 02, 2008, 01:23:56

Hello all?

I've installed the QM 1.4.5 and everything was OK.
But I discoverd something wrong.

On Realtime Monitoring page, the buttons "hide agents', 'show all queues', and 'show members only'
are not working at first time.

after click the button 'Hide calls', then the others working well.

What's the problem?

Title: Re: Realtime Monitoring Issue(version 1.4.4 and 1.4.5)
Post by: QueueMetrics on September 02, 2008, 18:50:20

We are working on this issue as bug #447.
As it looks quite important, we are checking it immediately.
In which browser(s) are you experiencing this problem?

Title: Re: Realtime Monitoring Issue(version 1.4.4 and 1.4.5)
Post by: praudada on September 03, 2008, 06:27:03

Thanks.

I'm using IE6.

Title: Re: Realtime Monitoring Issue(version 1.4.4 and 1.4.5)
Post by: QueueMetrics on September 03, 2008, 13:39:13

Hello All,
this bug affects versions 1.4.5 and 1.4.6 and has been solved, so it will be released with the next bugfix release.

A mitigation behavior is available: on the Realtime screen, click once or twice on the "Hide calls" button - since the first click buttons actually start working fine.

Thanks for helping us make QM a better product for everybody.