Running QueueMetrics

Topics

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[1] realtime agents (rather then dynamic)

[2] QM and Oreka Integration

[3] Reports

[4] Skill Based Ring Strategy

[5] When is a call considered 'Unanswered' in a queue?

[6] 1.5.2 - Tracking IVR Activity

[7] After table repair, no activity is show, no error messages. [ solved ]

[8] table queuemetrics/queue_log is marked as crashed and should be repaired[solved]

[9] Making Outcome Pop-up window wider

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