QueueMetrics > Realtime Live

Problems with Agent pages

(1/3) > >>

DowNetworks:
I configure the manager.conf file for the API manager in the trixbox and put the key RTLIVE in the agent option but still i can't make de log in, log off, pause and unpause buttons work.

plus the page tell me if is log off or is log in so i know is taking the information from the asterisk ( when i log in manually over the phone not over the page )

I click but they don't do nothing.  What do i have to do to make this agent pages works so they can use it ???

Thanks

QueueMetrics:
The agent buttons rely on:
- a working AMI connection (if you see Realtime Live, it is working)
- a piece of dialplan entered on the Asterisk server to perform actions (likely you're missing this)

Tip: look on the Asterisk CLI interface what happens when you send a command from QM. Very likely you'll see a jump into a non-existant part of the dialplan.

DowNetworks:
i can see the Realtime live with no problems.

When i send a command from the QM to the asterisk like agents loggin in or loging off it works perfect but when i press any of those buttons it does not send nothing or not been show in the CLI.

what else you want me to check ???

DowNetworks:
there is any way that i can see an example how do i have to configure the API in asterisk instead doing over manager.conf over the web ?

QueueMetrics:
I suggest you have a look at this step-by-step tutorial: http://queuemetrics.com/download/QM_TrixBox_210.pdf

Navigation

[0] Message Index

[#] Next page