QueueMetrics > General Asterisk configuration

How to control calls from non queues??

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earenas:
Hi everyone, I have testing Queuemetrics before to decide buying, and I have a doubt.

Exist anyway to control the incomings calls that we received but they are sent for "Time Conditions" to announcement, for example when we are "outside office".

Thanks. :D

QueueMetrics:
What do you mean by "control"? :-)

earenas:
With "control", i mean:  I want to see the calls in real time and have statistics. To know who many calls are not receiving a queue.

Thks.

QueueMetrics:
QM is for call-center usage, so its unit of monitoring is the queue. It is possible to track other calls as well, but you have to program that at the Asterisk dialplan level.

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