QueueMetrics > Running QueueMetrics
users for visitors only for some reports
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unikbit:
I have some clients which I charge per call so they would need to see a report only for their queue (inbound and outbound)
The queues have a Visibility key let's say client1, I have setup users haveng the same key, but when I log in and try to run reports is telling me Alert: Invalid keyring for user. USER key needed
thanks
QueueMetrics:
Any user must have the key USER as well as any security keys to enable a given set of activities.
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