QueueMetrics > Improving QueueMetrics

Get many call records.

(1/1)

chesstrian:
It would be great if it's possible to get all call records from an agent or selected agents in a date range. Others filters would be great :)

QueueMetrics:
You mean, accessing directly the list of calls after searching?

chesstrian:
I mean to the audio files.

QueueMetrics:
You could use the export call functions for this. You'd get a bunch of audio files in a folder.

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