QueueMetrics > Running QueueMetrics

Call Recording Local Files By Day

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bhenry:
I am trying to use the Local Files By Day method of recorded file retrieval but am running into a problem.  When I set default.monitored_calls=/HQASX/Recordings/%YY-%MM , the links to the recorded files does not show up (I assume this means that it can not fine the file in the specified folder).  /HQASX/Recordings/ is a samba mount to windows share.  It contains folders 2009-03 and 2009-04.  When I set default.monitored_calls=/HQASX/Recordings/2009-04, the links to the recordings are there and this functions as it should.

What am I doing wrong?  Might this have something to do with it being a samba mount?

QueueMetrics:
Not likely. Did you set the correct PM class?

bhenry:
That was it.  Thank you so much! 

QueueMetrics:
 ;D

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