General Asterisk configuration

Topics

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[1] What are un-answered calls? Why are they always ZERO?

[2] FreePBX Hot Desking + Dynamic Agents + Queuemetrics

[3] Can someone please explain these two snapshots as to what is happening?

[4] aleph and trix servers? What are those?

[5] Agent status cannot be determined - What is causing this?

[6] Neither of agent portal controls such as Logon,Logoff,Add,Remove,or Pause work!

[7] What is realtime.agent_button_4=Local/104 ? I don't have that extension

[8] OrderlyStats and QueueMetrics from the same people?

[9] "Agent status cannot be determined" on agent screen

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