QueueMetrics > Running QueueMetrics

Agent List mapped to Queue

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gopal2k:
I configured and able to see some stats report, I tried to use Method: QM.findaudio, but in the Audiofiles tab I get
Response block: AudioFiles
--Block not found--

I tried specifying Asterisk IP address in server field, proivided Unique ID, Queue and date & time.

Regards

QueueMetrics:
The most common scenario is taht the date and time and the queue-id were typed wrong. if QM can find the audio from the GUI, it's exactly the same code that is run.

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