QueueMetrics > Running QueueMetrics

Realtime Monitoring showing 2 entries per dynamic agent

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QueueMetrics:
In this case you have to have two levels of indirection:  like a mapping that shows that Local/123@agents is actually SIP/234 when logged on.

This way, Qm will see that Agent/123 is logged on.

We are working on a general solution for this tio be used as an example dialplan. We track that as issue #869

perlmaster:
Is your issue tracking system publicly available so I can follow along with the progress of this issue?

QueueMetrics:
No BUT we almost have a working (beta) solution, so we will contact you later today so you can review it.

msteeber:
I also am experiencing the same problem with our installation as well since we upgraded to asterisk 1.6.  I would also like to know when you have a fix for this that we can put in place.

perlmaster:
msteeber,

I sent you a PM with a possible solution.

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