QueueMetrics forum

QueueMetrics => QueueMetrics news => Topic started by: QueueMetrics on December 18, 2007, 17:35:15

Title: IMPORTANT: error in the extensions_queuemetrics.conf that ships with 1.4.3
Post by: QueueMetrics on December 18, 2007, 17:35:15

We have noticed that there is an error in the extensions_queuemetrics.conf file  that ships with 1.4.3 and will prevent automatic login of agents.

Where the file shows:

Code: [Select]

exten => 20,2,AgentCallBackLogOn(${AGENTCODE}||${AGENT_EXT}@agents)
You must change the LogOn to Login, as follows:

Code: [Select]

exten => 20,2,AgentCallBackLogin(${AGENTCODE}||${AGENT_EXT}@agents)
We are fixing this for the next release but please do the changes manually on existing systems.

We apologize for the inconvenience.

(thanks to Criss for pointing that out)