QueueMetrics forum

QueueMetrics => Running QueueMetrics => Topic started by: joaopereira on December 14, 2009, 19:27:05

Title: Agent Logon / Logoff popup
Post by: joaopereira on December 14, 2009, 19:27:05

Hello
When my agents press the Logon button, the popup only shows the "Agent's code", but it doesn't show the "Current Extension"... why does this happen?
This only happens in my agents PCs, in my PC it works fine.
I already updated the Agents PCs to the last firefox version.
Did someone experienced something like this?

Thanks
Regards
Joao Pereira

Title: Re: Agent Logon / Logoff popup
Post by: QueueMetrics on December 16, 2009, 11:41:25

can you post a screenshot?