QueueMetrics forum

QueueMetrics => Outbound and QueueMetrics => Topic started by: QueueMetrics on June 26, 2009, 17:28:41

Title: Too few rings for outbound
Post by: QueueMetrics on June 26, 2009, 17:28:41

A number of users complain that the dial-out macros do incorrect logging if the callee answers too late.

It would be better to make the dial time way longer in the default extensions_queuemetrics.conf file that ships with QM; so that where it currently says:
 

Code: [Select]

exten => s,n,Dial(${QDIALER_CHANNEL},30,....
you change that to
 

Code: [Select]

exten => s,n,Dial(${QDIALER_CHANNEL},300,....
This should solve the issue at hand.