QueueMetrics > Running QueueMetrics

Ability to see agents "ringing"

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adz:
Hello,

I am wondering if this system has the functionality to see agents ringing.

it would be nice to know that there is calls in the queue pending, and those calls being delivered to agents.

We are running QM: 1.6.0.1
Asterisk: 1.4.25.1
Storage: MySQL v6.0.11

QueueMetrics:
This would be undoubtedly nice, but Asterisk does not provide such information at the moment :-(

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