QueueMetrics forum
QueueMetrics => QueueMetrics installation => Topic started by: sune on November 30, 2011, 14:53:29
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Hi All,
I have just done a upgrade on our Queuemetrics that runs on our trixbox PBX (CentOS). I have upgraded to latest version 1.7.1.13 using yum (yum update queuemetrics). Upgrade went smooth and no errors were shown. After the upgrade I get the following error when opening Queuemetrics in a browser (http://pbx:8080/queuemetrics redirected to http://pbx:8080/queuemetrics/sys_errore.jsp)
A problem occurred in QueueMetrics.
The following error occurred in the Transaction handler:
"-- Inner Exception -- - Exception: java.lang.NoSuchMethodError - Error: - java.util.ResourceBundle.containsKey(Ljava/lang/String;)Z - Stack trace: - java.lang.NoSuchMethodError: java.util.ResourceBundle.containsKey(Ljava/lang/String;)Z - at it.loway.tpf.common.containers.LDecoder.loadBundleForLocale(LDecoder.java:328) - at it.loway.app.queuemetrics.autenticazione.start.initOggettiContesto(start.java:108) - at it.loway.app.queuemetrics.autenticazione.start.doRun(start.java:38) - at it.loway.tpf.transaction.servlets.LowayTransactionController.runVerb(LowayTransactionController.java:276) - at it.loway.tpf.transaction.servlets.LowayTransactionController.serveRequest(LowayTransactionController.java:566) - at it.loway.tpf.transaction.servlets.LowayTransactionController.serveRequestWrapper(LowayTransactionController.java:387) - at it.loway.tpf.transaction.servlets.LowayTransactionController.doGet(LowayTransactionController.java:231) - at javax.servlet.http.HttpServlet.service(HttpServlet.java:617) - at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) - at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) - at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) - at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) - at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) - at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) - at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) - at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) - at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:291) - at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859) - at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602) - at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) - at java.lang.Thread.run(Thread.java:595) - -- End Inner Exception -- - "
System time when the error occurred: 2011-11-29.14:42:33
I have also tried the DBTest page to see if there were any issues with DB but this also gives an error. (http://pbx:8080/queuemetrics/dbtest redirects to http://pbx:8080/queuemetrics/dbtest/dbtestWizard1.jsp when clicking the "Start database check" button.
A problem occurred in QueueMetrics.
The following error occurred in the Transaction handler:
"[JSP] javax.servlet.ServletException - -- Inner Exception -- Exception: javax.servlet.ServletException Error: java.lang.NoSuchMethodError: java.util.ResourceBundle.containsKey(Ljava/lang/String;)Z Stack trace: javax.servlet.ServletException: java.lang.NoSuchMethodError: java.util.ResourceBundle.containsKey(Ljava/lang/String;)Z at org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:865) at org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:794) at org.apache.jsp.dbtest.dbtestWizard1_jsp._jspService(dbtestWizard1_jsp.java:472) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:388) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:313) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:260) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:291) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) at java.lang.Thread.run(Thread.java:595) Caused by: java.lang.NoSuchMethodError: java.util.ResourceBundle.containsKey(Ljava/lang/String;)Z at it.loway.tpf.common.containers.LDecoder.loadBundleForLocale(LDecoder.java:328) at it.loway.app.queuemetrics.autenticazione.start.initOggettiContesto(start.java:108) at org.apache.jsp.dbtest.dbtestWizard1_jsp._jspService(dbtestWizard1_jsp.java:121) ... 18 more -- End Inner Exception -- "
System time when the error occurred: 2011-11-29.15:04:26
I have searched the QueueMetrics FAQ and found something that matches the error. I have tried the solution
-Shut down Tomcat (check with the Unix command ps fax that no instances of java keep running after the required shutdown and - in case they do - kill them manuall with killall -9 java).
-Clean up the Tomcat class cache - delete the entire content of the directory work that is usually located within the main Tomcat directory
-Make sure that there is one and only one QueueMetrics webapp in the entire Tomcat system (look below the webapps directory and delete accordingly)
-Restart Tomcat
But it does not change anything. The errors are the same and files in work directory are recreated.
Any help is greatly appreciated. Thank you.
Regards,
Sune Larsen
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Hi All,
Anyone that can help here please ?
Regards,
Sune
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backup your db and reinstall
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Hey there,
We encountered a similar issue after upgrading to 1.7.1.13.
Diff your Web.XML file from the old version to the new version after the upgrade.
If you have a custom MYSQL password like we do, you will need to update the web.xml file to reflect that password.
<param-value>jdbc:mysql://localhost/queuemetrics?sessionVariables=sql_mode=''&autoReconnect=true&zeroDateTimeBehavior=convertToNull&jdbcCompliantTruncation=false&user=queuemetrics&password=javadude</param-value> <---- javadude should be changed to reflect whatever your MYSQL password is.
Hope this helps!
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I think the issue is related to a method that is only available in Java6. So if you use RPM go for Java 6. We will use the baseline of Java 5 from the next version.
I have just done a upgrade on our Queuemetrics that runs on our trixbox PBX (CentOS). I have upgraded to latest version 1.7.1.13 using yum (yum update queuemetrics). Upgrade went smooth and no errors were shown. After the upgrade I get the following error when opening Queuemetrics in a browser (http://pbx:8080/queuemetrics redirected to http://pbx:8080/queuemetrics/sys_errore.jsp)