QueueMetrics > General Asterisk configuration
Calls not being connected to users in the queue.
QueueMetrics:
You should really see what can be done with maximum verbosity. If the problem you are having is TrixBox related, why not using a different distro?
rneubauer:
We arent using TB. Just Asterisk with Freepbx, and queuemetrics......
I see that if I add the "A" to the agents in the queue, then the calls come in with dead air. But as soon as I remove it, everything works fine, but queuemetrics doesnt work properly. I am will ing to pay for support, but I also have never asked for it since we bought 10 licenses of it earlier this year.
I will post what I get from the verbose debg tomorrow morning..
QueueMetrics:
Are you sure you have chan_agent loaded?
BTW, QM works fine with dynamic logons.
bonesyjr:
I am sure I could load a different distro...but I am pretty familiar with Trixbox at this point. When looking at the asterisk log file i am getting the following warning
WARNING[3882] app_queue.c: The device state of this queue member, Agent/402, is still 'Not in Use' when it probably should not be! Please check UPGRADE.txt for correct configuration settings.
Anybody know what this is related to?
QueueMetrics:
I think it's related to setting the SIP maximum calls for the extension.
See this as a pointer: http://readlist.com/lists/lists.digium.com/asterisk-users/14/70666.html
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