QueueMetrics > Running QueueMetrics

Call outcome doesn't get registered

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bbhenry:
Hi, I am running Queuemetrics with Freepbx.

I got most of the things working. And I was trying to log call outcome as an agent, but the call outcome doesn't get recorded on screen even though it shows in the database..

And about 5% of the time it would show up on the screen. and report.....

what's going on????

My queuemetrics version is 1.5.4

thanks

QueueMetrics:
Do you get it to be consistently written on the queue_log?

bbhenry:
Yes, the queue_log is getting logged consistently.

QueueMetrics:
The only reason I can think of is that the outcome for a given call must be within about 30 minutes since it was started.

bbhenry:
Wow, I think you are correct according to my test.

I didn't find that information in the manual or FAQ, did I just missed it ? if so , can you point me to the correct place for that information?

And is it a setting that I can change in the property file?

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