Author Topic: Live Monitoring - Waiting/Duration Times  (Read 4138 times)

gavinlew

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Live Monitoring - Waiting/Duration Times
« on: October 02, 2008, 19:32:23 »
Hi,

I am migrating away from a Trixbox solution to my own custom installation using Asterisk/FreePBX 2.5.0/Queuemetrics 1.4.7.1 (Licensed)

Everything is up and running apart from , during Live Monitoring, the Waiting/Duration Times for a call do not appear to get updated , the fields are always blank.


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  • Loway
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Re: Live Monitoring - Waiting/Duration Times
« Reply #1 on: October 03, 2008, 15:05:18 »
Can you send a screenshot? I think that value comes straight from the APi answer.

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  • Loway
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Re: Live Monitoring - Waiting/Duration Times
« Reply #2 on: October 04, 2008, 09:06:35 »
You likely have in your configuration.properties:

Code: [Select]
liveclock.enable=false
try to set it to:

Code: [Select]
liveclock.enable=true
Otherwise values that depend on live timing are not shown.


gavinlew

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Re: Live Monitoring - Waiting/Duration Times
« Reply #3 on: October 07, 2008, 17:35:09 »
Fantastic. Many Thanks, problem resolved , all up and running on the new platform.