Author Topic: VIP callers management with QueueMetrics  (Read 173 times)

Mausabot

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VIP callers management with QueueMetrics
« on: April 06, 2018, 08:59:32 »
There are various methods that one can employ to deal with VIP callers. This is usually done with dedicated DIDs, that allows for a prioritized service.
This works, but is often hard to scale to hundreds or thousands of cases so we can definitely do better!

Discover how you can effectively manage this feature with this new tutorial for QueueMetrics call-center suite for Asterisk:

https://www.queuemetrics.com/blog/2018/04/05/vip-callers/?lid=U072

Yodasaki

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Re: VIP callers management with QueueMetrics
« Reply #1 on: April 20, 2018, 08:29:26 »
I am looking for these information.