Author Topic: view call details in Queuemetrics  (Read 665 times)

yojarmye

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view call details in Queuemetrics
« on: May 27, 2016, 13:47:55 »
Hello,

From Queuemetrics reportīs, dont show the number called in "Ans. Detaill". The colum "Caller" is void.
The queue is config to "outbound calls".

In the asterisk queue_log, I see the called number:
  1464352381|WBT.673551111|XXXXXX|999@from-internal|CALLOUTBOUND|-|called_number|
and in the queue_log table show in field "data2", but in the queuemetrics report not show.

Thanks!!.

yojarmye

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Re: view call details in Queuemetrics
« Reply #1 on: June 03, 2016, 09:33:55 »
And found a way to do it ..
In the part of wombat "Call Placing details" only write "Agent CLID: (*)": $ {num}. I already goes in the "caller" field the calling number in the report of QueueMetrics

As if this can help someone who has the same problem ...

Thank you!!

QueueMetrics

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Re: view call details in Queuemetrics
« Reply #2 on: June 09, 2016, 15:06:59 »
 ;)