I'm hoping someone can help me here.
We currently have a 10 year old physical server running Asterisk FreePBX and Queuemetrics version 12. We have now set up 2 new virtual servers for our various brands running the latest version of Queuemetrics and with that comes the headache of migrating our 1500+ agents across to these two new servers.
Is there any way of bulk creating/adding users/agents in Queuemetrics that will allow us to assign them to pre-created queues as the current way of doing it will take forever to add the users to the system.
Any advice would be greatly appreciated!