Author Topic: Wrong values from Json API and XMLRPC  (Read 34 times)

flare6000

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Wrong values from Json API and XMLRPC
« on: October 20, 2017, 10:50:26 »
Hi All,

I am making Json API and XMLRPC calls to get values like calls answered per queue, unanswered calls, etc and I have 2 sites as follows:

Site 1: (version 15.02.2)
XMLRPC - Gives correct values when I make a call for one queue. Gives wrong values when I make a call for many queues.
Json API - Gives correct values when I make a call for one queue. Gives wrong values when I make a call for many queues.

Site 2: (version 16.10.6)
XMLRPC - Gives correct values when I make a call for one queue and many queues.
Json API - Gives correct values when I make a call for one queue. Gives wrong values when I make a call for many queues.

How can I get correct values on site 1 when I make one call for many queues using both Json API and XMLRPC?
How can I get correct values on site 2 when I make one call for many queues using Json API PHP?

Thanks.

mirkox

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Re: Wrong values from Json API and XMLRPC
« Reply #1 on: October 20, 2017, 12:15:12 »
Hi, please give us some examples of why they are wrong.
Also we suggest to update those QueueMetrics as those versions are old and potential bugs could have been fixed already.

Kind Regards
Mirko