Author Topic: How to Customize Today's Report on Call Statistics  (Read 3674 times)

stephen

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How to Customize Today's Report on Call Statistics
« on: May 21, 2008, 08:54:09 »
Hi,

I manage to write a simple JSP to display Total Answered Calls and Total UnAnswered Calls in one page using jsp. But the display of the number is too small . I am using T.render(). This is the code which I used

 T = doOk.dispatch( CallOkDO.ANSWERED_CALLS_BY_QUEUE );
    out.println(T.render());

Is there a way to customized the HTML display ? (to make the number display in a larger font?)

Thanks,
Stephen

QueueMetrics

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Re: How to Customize Today's Report on Call Statistics
« Reply #1 on: May 21, 2008, 10:31:35 »
No you shoud not change the JSP, as you have no way to port those changes between versions.
Way better would be to use the XML-RPC interface, query data out of QM that way, and write your own reports.
Or if you just need larger fonts, edit  the CSS files directly!