Author Topic: Conflicting Data - Detail of Agent Pauses  (Read 842 times)

caper800

  • Newbie
  • *
  • Posts: 13
  • Karma: 0
    • View Profile
Conflicting Data - Detail of Agent Pauses
« on: April 24, 2015, 21:42:33 »
Hello,

I've come across something strange and was wondering if anyone has had a similar experience. I'm running a Detail of Agent Pauses for a specific date say April 4th and Agent123 has no pauses listed. However if I then run the report for April 1 to 5 and look at the results Agent123 has pauses on April 4th that are not reported when I run the report for April 4th alone.

Any suggestions on what may cause this?