Author Topic: Realtime n. Agents not updating  (Read 2013 times)

sinaps1

  • Newbie
  • *
  • Posts: 1
  • Karma: 0
    • View Profile
Realtime n. Agents not updating
« on: December 02, 2014, 17:06:01 »
Hi all,
I have a problem on the queuemetrics Real time Monitorin, everything work like a charm but the only problem i have is that the ready agents is not compatible with the real agents on the asterisk loged in.
So i was wondering if is any possibility to update the available agents on the Asterisk with the Available agents on the Queuemetrics so in this way i will be aligned with the Asterisk and I will have more control on the Inbound calls flow.

Thank you

mirkox

  • Loway
  • Full Member
  • *
  • Posts: 218
  • Karma: 3
    • View Profile
Re: Realtime n. Agents not updating
« Reply #1 on: December 05, 2014, 10:40:02 »
Hi sinaps1,

I'm sorry but I can't understand your request, could you please rephrase?

Thank you

Kind Regards
Mirko