Author Topic: Answer/Unanswered Details blank in PDF report.  (Read 1575 times)

cwstevens

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Answer/Unanswered Details blank in PDF report.
« on: September 28, 2013, 16:34:28 »
The Answered and Unanswered  Detail pages are blank in generated PDF reports. I have tested many times with different amounts of call records and those pages in the generated PDF are always blank. Thank you.

QueueMetrics

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Re: Answer/Unanswered Details blank in PDF report.
« Reply #1 on: September 30, 2013, 12:15:10 »
That's because you use the PAGED data blocks. You need to use the old data blocks (not paged)

cwstevens

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Re: Answer/Unanswered Details blank in PDF report.
« Reply #2 on: October 03, 2013, 19:08:27 »
After I changed the data block then the details do appear in the report. Thank you!