Author Topic: Reset Query Parameters does not clear all filters  (Read 1809 times)

cwstevens

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Reset Query Parameters does not clear all filters
« on: August 28, 2013, 20:23:47 »
Version 13.04.2. The Reset Query Parameters only clears a few of the filters once they have been set in the Custom Report filter. Only the Agent, Location, Time Zone Offset, and Non-contiguous time clears. All reports run from the front page will continue to run filtered until the user goes back to the custom report filters and manually removes each field.

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  • Loway
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Re: Reset Query Parameters does not clear all filters
« Reply #1 on: August 29, 2013, 07:20:35 »
Which filters dont clear?

cwstevens

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Re: Reset Query Parameters does not clear all filters
« Reply #2 on: September 28, 2013, 16:20:24 »
I am sorry I took so long to reply. Almost all of the filter fields do not clear. The Agent  Group, Outcome, Asterisk call-id, Caller, Wait duration, Call duration, Disconnection cause, Enter position, Number of attempts, DNIS, IVR choice, Server, and Join multi-stint calls do not clear when using the Reset Query Parameters icon. Thank you.

"Only the Agent, Location, Time Zone Offset, and Non-contiguous time clears."

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  • Loway
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Re: Reset Query Parameters does not clear all filters
« Reply #3 on: September 30, 2013, 12:14:40 »
We track this as bug #2044