Author Topic: Preview dialing from the agent's page  (Read 1373 times)

QueueMetrics

  • Moderator
  • Hero Member
  • *****
  • Posts: 2993
  • Karma: 39
    • View Profile
    • QueueMetrics
Preview dialing from the agent's page
« on: June 11, 2013, 11:57:32 »
Hello all,
we have a small tutorial out on how to get preview dialing - where you have a list of numbers, agents will preview them through a CRM app and will either dial or skip them. It uses WombatDialer (you can test it with the free version to get a taste of how it works).

See http://blog.wombatdialer.com/post/52639475437/preview

Comments welcome! :)



« Last Edit: June 12, 2013, 06:40:46 by QueueMetrics »