Author Topic: Tracking MOH in Asterisk  (Read 2959 times)

QueueMetrics

  • Loway
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Tracking MOH in Asterisk
« on: November 27, 2012, 09:21:16 »
Hello all,
Steve Murphy has been working on finding a standard way to track music-on-hold events on the queue_log - so that QueueMetrics can measure the time a caller was put on hold, and on the real-time page you can see when a caller is on MOH.

This feature is already present in QueueMetrics, but turning it on in Asterisk required some tweaking - full docs available here: http://www.queuemetrics.com/manuals/QM_WhatsNew-chunked/ar01s03.html#B1525

So I think it is worthwhile to notice that Steve's patch has been put up for public review and inclusion in the standard Asterisk sources - it is available on https://issues.asterisk.org/jira/browse/ASTERISK-20742

I hear that Steve has also a patch for Asterisk 1.8 so maybe it will be possible to make it available here for testing.

I believe this feature can be beneficial to many QueueMetrics users and would like to publicly thank Steve on behalf of the community.


QueueMetrics

  • Loway
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Re: Tracking MOH in Asterisk
« Reply #1 on: January 15, 2013, 12:04:57 »
Just to keep you posted on what is going on: the patch was substantially modified and was resubmitted on Jan 11, 2013.
If you are interested in this feature, you may want to follow what is going on at https://issues.asterisk.org/jira/browse/ASTERISK-20742 and help testing or just let us know what is going on.