Author Topic: QueueMetrics 1.7.1 released  (Read 4847 times)

QueueMetrics

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QueueMetrics 1.7.1 released
« on: June 03, 2011, 10:01:31 »
QueueMetrics 1.7.1 has been released today.


Major improvements:

#1299    Tracking of RINGING agents
#1319    Manually configuring license key
#1320    Configure license key via XML-RPC
#1306    Display last failed attempt
#1308    Display bridged-channel and last attempt in reports
#1309    Display last attempt or RINGING on RT page


Minor changes:

#453    Configurable behavior for AGENTDUMP
#636 Displaying Bridged channel-id
#1206    Handling verb SYSCOMPAT
#1302    On the QA page, the stopwatch is not very much understandable
#1304    Check license expiration date when running engine
#1305    Parser: keep track of last failed attempt
#1307    Parser: Turn off tracking of RINGNOANSWER
#1300    DB Updater wizard stops working for new databases
#1312    It's impossible to change the pause code in the payroll
#1313    Handling multiple SUPERVISOR classes

« Last Edit: June 03, 2011, 10:44:33 by QueueMetrics »

adz

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Re: QueueMetrics 1.7.1 released
« Reply #1 on: June 23, 2011, 22:14:03 »
Regarding bug number 1312...When we try to change the pause code, we get the following error:
"Error (tech) in class 'it.loway.app.queuemetrics.payroll.pauseCodeChange'. -- Inner Exception -- - Exception: it.loway.tpf.common.exceptions.TechException - Stack trace: - Problema update DB: com.mysql.jdbc.exceptions.jdbc4.MySQLSyntaxErrorException: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1 - at it.loway.tpf.SQL.updateSql(SQL.java:162) - at it.loway.app.queuemetrics.payroll.payrollEngineMover.applyChanges(payrollEngineMover.java:222) - at it.loway.app.queuemetrics.payroll.payrollEnginePauseMover.standardizePauseInLog(payrollEnginePauseMover.java:216) - at it.loway.app.queuemetrics.payroll.payrollEnginePCodeChanger.changePauseCode(payrollEnginePCodeChanger.java:53) - at it.loway.app.queuemetrics.payroll.pauseCodeChange.doRun(pauseCodeChange.java:80) - at it.loway.tpf.transaction.servlets.LowayTransactionController.runVerb(LowayTransactionController.java:262) - at it.loway.tpf.transaction.servlets.LowayTransactionController.serveRequest(LowayTransactionController.java:552) - at it.loway.tpf.transaction.servlets.LowayTransactionController.serveRequestWrapper(LowayTransactionController.java:373) - at it.loway.tpf.transaction.servlets.LowayTransactionController.doPost(LowayTransactionController.java:224) - at javax.servlet.http.HttpServlet.service(HttpServlet.java:647) - at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) - at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269) - at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) - at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) - at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172) - at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) - at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117) - at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108) - at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174) - at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:873) - at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665) - at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528) - at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81) - at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689) - at java.lang.Thread.run(Thread.java:619) - -- End Inner Exception -- -


Can you elaborate further on what this improvement is?

QueueMetrics

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Re: QueueMetrics 1.7.1 released
« Reply #2 on: July 01, 2011, 09:01:58 »
We are tracking this as #1348.