Author Topic: Groups not showing on Realtime Ajax screen  (Read 2473 times)

matts

  • Newbie
  • *
  • Posts: 12
  • Karma: 0
    • View Profile
Groups not showing on Realtime Ajax screen
« on: February 22, 2011, 21:27:53 »
The agents groups filter isn't showing on the "realtime monitoring (AJAX)" page on our server, the drop down just shows "-".  It works on the regular realtime monitoring page, also if you set it on the regular page the settings are effective on the ajax page but the groups drop down still just shows "-".

Also if I set the Location filter all the Queues and "Calls being processed" disappear is there a way to change that behavior?

QueueMetrics

  • Loway
  • Hero Member
  • *
  • Posts: 2993
  • Karma: 39
    • View Profile
    • QueueMetrics
Re: Groups not showing on Realtime Ajax screen
« Reply #1 on: February 23, 2011, 09:48:51 »
I think this is an issue, we'll fix it for the upcoming release 1.7.
Thanks for pointing that out.



QueueMetrics

  • Loway
  • Hero Member
  • *
  • Posts: 2993
  • Karma: 39
    • View Profile
    • QueueMetrics
Re: Groups not showing on Realtime Ajax screen
« Reply #2 on: February 23, 2011, 09:50:28 »
I think this is an issue, we'll fix it for the upcoming release 1.7.

We track this issue as #1260.