Author Topic: Realtime Page - Suggestion  (Read 3031 times)

sibertron

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Realtime Page - Suggestion
« on: October 15, 2010, 19:55:02 »
On the real time page in the table "Agents currently logged in:" is it possible to add a columns for total pause time or two columns for Billable and non billable pause and show the total time per agent for the day under each category ?

QueueMetrics

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Re: Realtime Page - Suggestion
« Reply #1 on: October 18, 2010, 09:46:54 »
This could be a nice improvement - we track this as #1184


Benjaminr

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Re: Realtime Page - Suggestion
« Reply #2 on: April 27, 2017, 08:57:13 »
I would like to know more about your content.