Improving QueueMetrics

Topics

(1/10) > >>

[1] Suggestion for new wallboard feature

[2] Survey with QueueMetrics IVR

[3] Show agent as in wrapup on hangup

[4] "Add queues" on agent detail page

[5] Agent blue pause

[6] Agent idle duration

[7] Unanswered data on agent login

[8] Pause timing

[9] Format Date Column When Exporting Reports

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