Running QueueMetrics

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[1] QueueMetrics Performance Tips & Troubleshooting Slowdown/Hangs

[2] Real-life example of Tracking IVR Activity

[3] license agreement every 5 minutes.

[4] Replace SIP/xxxx with Agent/xxxx in Queue_Log Table

[5] multiple pauses events

[6] Automatic Call back technical support

[7] Add, remove agents from queues as admin

[8] Customizing reports with the abandoned calls parameter

[9] Cluster, agent logon page problem. Asterisk 1.8, shows SIP not Local (Resolved)

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