Running QueueMetrics

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[1] QueueMetrics Performance Tips & Troubleshooting Slowdown/Hangs

[2] Real-life example of Tracking IVR Activity

[3] Agent login gets http status 404-not found

[4] Missed calls by agent

[5] license agreement every 5 minutes.

[6] Replace SIP/xxxx with Agent/xxxx in Queue_Log Table

[7] multiple pauses events

[8] Automatic Call back technical support

[9] Add, remove agents from queues as admin

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